You may think that going with a big company to provide you with your heating and air conditioning needs is the right thing to do, the safest thing to do. That's a popular opinion these days, but I can explain to you quickly how this might not necessarily be the best course of action.
As it pertains to business in the world of hvac, bigger definitely
does not mean better. Here at Environmental, we have always had to bid
against the unlicensed, uninsured, fly-by-night guys and also the "big box"
mechanical companies. So naturally, as with any small business, you
really have to dig deep to form a trusting relationship with your
customers that will keep them coming back to you because they know that
your business will always take care of them. The trouble with these
larger companies is just that, they often overlook the needs of some
customers because their client base is so large that it's really no big
loss for them to lose a customer here and there for whatever reason.
That's really where the big advantage for smaller businesses begins, our
ability to spend more time focusing on each customer's needs and
getting things right the first time around. We are full believers in the idea that if you sell quality products and
services that you can always compete with the "big boys". Your
business's actions and efforts will speak for themselves. People want
to know that the company they use for their hvac needs is going to stick
around for the long haul and not be gone tomorrow. Environmental has been servicing the Triangle now for almost 5 years and we're going stronger than ever! Just give us a chance to prove to you today that we can earn and keep your trust!
-Nickadeemus
Environmental Heating & Air of NC, Inc.
919-535-8422