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Wednesday, March 20, 2013

Importance of Clean Air Filters

This is a picture of a very dirty air filter one of our Environmental technicians replaced while performing Preventative Maintenance at a customer's house recently.  The customer hadn't changed the filter in six months to a year!  This is a big no no!  A filter this dirty puts serious strain on a system.  Changing your air filter(s) is one of the simplest and most important steps in achieving maximum efficiency and longevity in your heating and a/c units.  As simple as changing filters is, it is also one of the most overlooked by homeowners.  Dirty filters can wreak havoc on everything from compressors to blower motors to heat exchangers.  A few bucks and a couple minutes of your time at least once every 3 months can save you tons of money on future repair costs and energy bills!  Also, it's always a good idea to go with pleated filters over the cheaper fiberglass filters.  We always have them available here at the Environmental Heating & Air office and on our retail website Enviro Retail.  You'll pay a little more for the pleated filters but they catch a lot more dust and particles than the fiberglass filters.  Keep those air filters changed!

Environmental Heating & Air of NC

Thursday, March 7, 2013

Meeting & Exceeding Local Needs

You may think that going with a big company to provide you with your heating and air conditioning needs is the right thing to do, the safest thing to do.  That's a popular opinion these days, but I can explain to you quickly how this might not necessarily be the best course of action.

As it pertains to business in the world of hvac, bigger definitely does not mean better.  Here at Environmental, we have always had to bid against the unlicensed, uninsured, fly-by-night guys and also the "big box" mechanical companies.  So naturally, as with any small business, you really have to dig deep to form a trusting relationship with your customers that will keep them coming back to you because they know that your business will always take care of them.  The trouble with these larger companies is just that, they often overlook the needs of some customers because their client base is so large that it's really no big loss for them to lose a customer here and there for whatever reason.  That's really where the big advantage for smaller businesses begins, our ability to spend more time focusing on each customer's needs and getting things right the first time around.  We are full believers in the idea that if you sell quality products and services that you can always compete with the "big boys".  Your business's actions and efforts will speak for themselves.  People want to know that the company they use for their hvac needs is going to stick around for the long haul and not be gone tomorrow.  Environmental has been servicing the Triangle now for almost 5 years and we're going stronger than ever!  Just give us a chance to prove to you today that we can earn and keep your trust!

Environmental Heating & Air of NC, Inc.