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Thursday, October 28, 2010

Is bigger really better?

As it pertains to business in the world of hvac, bigger definitely does not mean better.  Here at Environmental, we have always had to bid against the unlicensed, uninsured fly by night guys and the larger mechanical companies.  So naturally, as with any small business, you really have to dig deep to form a trusting relationship with your customers that will keep them coming back to you because they know that your business will always take care of them.  The trouble with these larger companies is just that, they often overlook the needs of some customers because their client base is so large that it's really no big loss for them to lose a customer here and there for whatever reason.  That's really where the big advantage for smaller businesses begins, our ability to spend more time focusing on each customer's needs and getting things right the first time around.

We are full believers in the idea that if you sell quality products and services that you can always compete with the "big boys".  Your business's actions and efforts will speak for themselves.  People want to know that the company they use for their hvac needs is going to stick around for the long haul and not be gone tomorrow.  Environmental Heating & Air of NC has been around for almost three years now with a wealth of experience and there are no signs of slowing down!  So come and check us out online or swing by the store at 210 High House Rd. in Cary, we would love to hear from you.


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